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A
Day in the Life of a Good Idea

Howard Schultz likes to tell the story about the time when he
was struggling to turn his small coffee shop business into a
unique and successful enterprise. Faced with a seemingly
desperate financial situation, his father in law sat him down
on a park bench and asked him to give up his “dream and hobby”
and to get a “real job” to support his family. But Mr. Schultz
could not let go of his dream. He knew, deep down, that his
idea would work. More determined than ever, he went on to
build the most successful coffee shop business the world has
known. Most likely, there is a Starbucks store near you.
Arthur C. Clarke said, “New ideas pass through three periods:
1) It can't be done; 2) It probably can be done, but it's not
worth doing; 3) I knew it was a good idea all along.” Sound
familiar? What happens when you get that great idea that you
know, in your heart of hearts, has the potential to be the
breakthrough you’ve been searching for?
First, you are so excited you just have to start telling
somebody. The best place to start to share it with friends and
family. Naturally they’ll share your enthusiasm, and maybe
even help you get it started, right? WRONG! Family members are
great for adding one more period to the beginning of Mr.
Clarke’s process, and that is, “You can’t do it”. Yes, you.
Why do they do this?
Sometimes family members feel a need to protect you from
yourself – or so they think. Your great idea can be hard for
them to grasp at first. Your idea may be very ambitious
compared to anything they know about you, or themselves. They
would prefer that you stay in the safety of the little box you
are in right now. That way, nobody gets hurt or embarrassed,
starting with themselves, by association with your crazy idea.
But don’t lose all hope just yet, as a famous classical
composer said, “I can't understand why people are frightened
of new ideas. I'm frightened of the old ones.”
Assume, after your first wave of frustration with your
family, that you remain committed to the idea. You then reach
out to business associates, advisors, and other “experts” in
the field. Surely they will see the light and be more
independently objective than your family was. Alfred North
Whitehead queued up the first phase of the idea process for us
by saying, “Every really new idea looks crazy at first.”
That’s right, get ready to hear, “It can’t be done”. Or, how
about, “It’s been done before”, or, “It’s been tried before
and failed, and therefore it will fail again” Aargh!! What’s
driving this response? For many it is, simply, fear. For
others, it simply is beyond their current imagination. Does
that make it a bad idea? Certainly it does not.
Sometimes the naysayer acts as if they are trying to help
you by challenging your ability to bring the idea to life.
They will say things like, “If ‘big bad companies’ steal your
idea, then what will you do?”. Listen to Howard Aiken, “Don't
worry about people stealing an idea. If it's original, you
will have to ram it down their throats.” They will undoubtedly
throw up many smoke screens to veil their own uncertainty and
fears at not wanting to stick their necks out for something so
risky.
Somewhere on the journey of your idea, you may find people
who validate the idea with scientific
reasoning, or letters of intent to buy your new product, or
recommendations from experts in the field. Now your idea has
credibility! Or so you think. Don’t think for a minute that
the cynics will be
persuaded by this new found wisdom, insight, and independent
authority. That brings you to the next step in the idea
process, “It probably can be done, but it's not worth doing.”
Their own fear of failure and their natural tendency toward
risk avoidance is so strong they will not allow themselves to
see the potential. So they raise the bar by asking you to
justify the value of the idea, assuming it was accomplished.
Real cynics or skeptics will keep throwing new hurdles at
you no matter how many times you satisfy their objections. On
the issue of fear, let’s turn to Martin Luther King: “The
soft-minded man always fears change. He feels security in the
status quo, and he has an almost morbid fear of the new. For
him, the greatest pain is the pain of a new idea.” You must
believe, however, that potential investors, partners, buyers,
and supporters will all, over time, come around to your idea.
When you finally break through, don’t be surprised to find
all those friends, family members, and other cynics who were
so sure that you and your idea were headed for certain
disaster suddenly becoming the geniuses who were responsible
for all this success. That’s the last phase of the idea
process, “I knew it was a good idea all along”. Or, how about,
“I knew he could do it all along”, or, “Heck, I was the one
who told him to keep going when he wanted to give it all up”,
or, “You know, I remember the day we came up with idea on my
front porch”. Now what? Give them all as much credit as they
want. Thank them for their encouragement. They will be more
charged up and your idea will gain more support. Better yet,
they will respect you even more for it.
Every new idea faces these obstacles. People resist change,
they fear the unknown, and they are
comfortable in their safe little boxes. It takes a special
commitment and dedication to an idea to
doggedly push through all the flak that you will face as you
explore your idea. Sound business ideas that have real
potential can have many of the risks addressed by creating a
solid vision and strategic plan, and aligning yourself with
key people who will help become champions of your dream. The
ultimate driver, however, has to be you. Take Walt Disney’s
advice: “Get a good idea and stay with it. Dog it, and work at
it until it's done right.”
Patrick Smyth is a leadership navigator and advisor to leaders
of high growth and emerging businesses. He creates compelling
visions and comprehensive strategic plans, and coaches on
effective leadership and management practices. He is a
recognized speaker, trainer, coach, and international business
strategist and author of the book Elephant Walk: Balancing
Business Performance and Brand Strategy for the Long Haul.
http://www.innovationhabitude.com |