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The
Power of Direction

A very astute person said that if you don’t know where you are
going you are guaranteed to end up wherever you are. But where
will that be exactly? In the story of Alice in Wonderland,
Alice arrived at a fork in the road and asked the Cheshire cat
which way she should go. The cat replied with a question,
“Where do you want to end up?” Alice replied that she did not
know, and the cat wisely added, “Then it does not matter which
road you choose.” Of course, in life and in business it is not
necessarily a physical destination that we seek. Rather we
need a clear vision of our purpose, what we are proposing to
achieve and the outcomes we want to produce.
We all recognize the CEO who doesn’t seem to be able to
make a decision. Every decision appears to go into a black
hole, or worse – into analysis by a committee! How about the
creative entrepreneur who seems to think they can launch five
different business ideas at the same time? Then there’s the IT
Department that is in permanent crisis mode putting out fires
one after the other. What about the VP of Marketing that can’t
seem to explain what he spent all that money on? Many creative
people are challenged by taking on too many projects at the
same time with no particular sense of priority.
Sometimes people wander aimlessly from one project to
another without making any significant progress in any of them
– the grass is always greener on the other side. Aesop told
the fable of the ant and the grasshopper: The grasshopper
spent all summer singing, while the ant was busy storing food.
The grasshopper jumped from one green leaf to the next
devouring his way through the summer, without a care in the
world, and without any thought to what came next. Then winter
came, and everyone knows how the fable ends. If you have no
focus or purpose to the work you do you can be sure to end up
in a place you don’t want to be – or even out of business
altogether.
Other people will focus on minute details to keep
themselves busy and to convince themselves that they are doing
something productive. That’s rather like reorganizing your
sock drawer in an earthquake. In business, these behaviors and
lack of focus can be disastrous. At the strategic level,
business focus comes from establishing a clear long term
vision and mission for your business. Then all of your plans
and activities can be aligned with the goal of achieving that
mission. There will always be distractions and new
opportunities and challenges that come
along during the journey. By anchoring yourself to your
mission, you will greatly enhance your potential to be
successful.
If you’re an existing business and struggling for clarity,
where else could you look to for help in focusing yourself? A
really good starting point to look for inspiration is your
customers. Ask them why they buy from you? Ask them if they
are delighted with your product or service. If not, why not?
If yes, then why? Both answers lead you to a place of focusing
on correcting something in order to do it better. Or it could
mean focusing on what you’re already doing well and doing more
of it for more customers. If you are a new startup venture and
don’t have any customers yet, go out and ask people who would
be good target buyers of your product. Ask them what they
think
about the idea and whether they would purchase it. If not, why
not? If yes, then why?
Perhaps you find that things seem to be going rather well
with your customers, but you are still not gaining the clarity
of focus you need. Then you need a new approach. An excellent
next place to look is at your biggest competitors. What do
they do well, and why? What don’t they do well, and why? The
answer to those questions might tell you about where you need
to focus. Compare the information gathered to what your
customer told you. This may yield new issues that you need to
deal with based on competitor actions. Maybe you can preempt
them and take advantage of the situation, or else they are
most likely going to make your life difficult. Having a clear
focused direction can play a big role in causing competitors
to react to you rather than forcing you to react to them. As
Wayne Calloway, CEO of PepsiCo shared, “Nothing focuses the
mind better than the constant sight of a competitor who wants
to wipe you off the map.”
Doing a little bit of lot of different things can keep you
very busy, but that can be at the expense of real progress.
You must choose a direction – ideally focused on your vision -
in order to make any progress at all. Otherwise you will be
like Alice, wandering together aimlessly, not going anywhere
in particular, yet guaranteed to end up wherever you are.
Patrick Smyth is a leadership navigator and advisor to leaders
of high growth and emerging businesses. He creates compelling
visions and comprehensive strategic plans, and coaches on
effective leadership and management practices. He is a
recognized speaker, trainer, coach, and international business
strategist and author of the book Elephant Walk: Balancing
Business Performance and Brand Strategy for the Long Haul.
http://www.innovationhabitude.com |